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Returns & Exchanges
As a food provider, we prioritize safety and quality. If you are unsatisfied with your order due to damage or quality issues, we offer a 30-day satisfaction guarantee.
1
Contact Support
Email our team at [email protected] with your order number and photos of the product issue.
2
Review Process
Our quality control team will review your claim within 2 business days to approve the return or replacement.
3
Return Shipping
If a return is required, we will provide a prepaid shipping label for you to send the product back to us.
4
Refund or Replacement
Once received, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing